Is Visible down?
Visible is up
Our latest checks reached Visible without trouble. If it is not working for you, the problem is probably on your side. Try the fixes below.
- Confidence high
- Last check
- Response time 172 ms
- Official status no public feed
- Reports, last 15 min 0
Visible over the last 24 hours
We ran 7 checks in the last 24 hours and 0 failed. Uptime was 100% and the average response took 154 ms. Taller bars mean slower responses.
23:00 UTCnow
Visible problems reported by visitors
No one has reported a Visible problem here in the last 24 hours. If you are having trouble, tell us what is going wrong.
- Home internet0%
- Mobile signal or data0%
- TV0%
- Calls or landline0%
- Account or app login0%
Visible uptime, last 30 days
100% uptime across the 1 days we have on record.
2026-09-05today
Visible not working? Try this
Visible provides mobile service on the Verizon network.
Find out whether Visible knows about an outage at your address
- Sign in to the Visible app on mobile data. Known outages for your address are shown on the first screen.
- Look at the report chart on this page. A sudden jump in the last hour means other Visible customers are affected too.
- Visible runs on the Verizon network, so also check the Verizon page linked under "Check a related service".
No signal or no data on Visible
- Switch airplane mode on for 10 seconds and off again. This forces the phone to register with the network from scratch.
- Restart the phone. If it shows "SOS" or "Emergency calls only", the SIM is not being accepted by the network.
- Calls work but data does not? Open Settings, turn mobile data off and on, and check the APN matches the one in Visible's help pages.
- Visible uses Verizon's masts. If Verizon has an outage in your area, Visible will be down as well and resetting your phone will not help.
- Take the SIM out, wipe it and reseat it, or toggle the eSIM off and on in Settings.
Work out whether it is the internet or just your Wi-Fi
- Try a different app or website. If only one app fails, that app is down, not your provider.
- Test more than one device. One failing device points to that device.
- Turn off any VPN and try again.
Official Visible help
Check a related service
Visible outage questions
Is Visible down right now?
The status at the top of this page is updated every few minutes from automated checks of Visible's systems and from visitor reports. Our checks reach Visible's website and sign-in servers, so a local line or mast fault in one neighbourhood shows up first in the report chart rather than in the checks.
How do I check for a Visible outage in my area?
Use the Visible app, which shows faults for your own address or postcode. Then compare with the reports on this page to see whether other customers are affected.
Which network does Visible use?
Visible runs on the Verizon network. When Verizon has a fault, Visible customers in the same area lose service as well.
Can I get a refund for a Visible outage?
There is no federal rule that forces US providers to credit outages, but most will if you ask. Contact Visible after service returns, give the start and end time, and ask for a prorated credit for the days you were without service.
How long do Visible outages usually last?
Most faults are cleared within a few hours. Damage to cables from storms or construction can take a day or more, because a crew has to repair the line by hand.