SignalDip

Is T-Mobile down?

T-Mobile is up

Our latest checks reached T-Mobile without trouble. If it is not working for you, the problem is probably on your side. Try the fixes below.

Report a problem with T-Mobile

T-Mobile over the last 24 hours

We ran 27 checks in the last 24 hours and 0 failed. Uptime was 100% and the average response took 111 ms. Taller bars mean slower responses.

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23:00 UTCnow

T-Mobile problems reported by visitors

No one has reported a T-Mobile problem here in the last 24 hours. If you are having trouble, tell us what is going wrong.

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  1. Home internet0%
  2. Mobile signal or data0%
  3. TV0%
  4. Calls or landline0%
  5. Account or app login0%
What is not working with T-Mobile?

T-Mobile uptime, last 30 days

100% uptime across the 1 days we have on record.

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2026-09-05today

T-Mobile not working? Try this

T-Mobile provides wireless home internet and mobile service. T-Mobile home internet uses the same towers as its phones, so a tower problem usually hits both.

Find out whether T-Mobile knows about an outage at your address

  1. Sign in to the T-Life app on mobile data. Known outages for your address are shown on the first screen.
  2. Look at the report chart on this page. A sudden jump in the last hour means other T-Mobile customers are affected too.
  3. Ask a neighbour on T-Mobile, or check a second device, to see whether the problem is only yours.

Fix T-Mobile wireless home internet

  1. Restart the T-Mobile 5G Gateway: unplug it for 60 seconds, then plug it back in.
  2. Move the gateway near a window on the side of the house facing the nearest tower. One room over can double the signal.
  3. Speeds drop in the evening when the tower is busy. If it is slow only at peak time, that is congestion, not an outage.

No signal or no data on T-Mobile

  1. Switch airplane mode on for 10 seconds and off again. This forces the phone to register with the network from scratch.
  2. Restart the phone. If it shows "SOS" or "Emergency calls only", the SIM is not being accepted by the network.
  3. Calls work but data does not? Open Settings, turn mobile data off and on, and check the APN matches the one in T-Mobile's help pages.
  4. Try Wi-Fi calling if you have home internet. It keeps calls and texts working during a mast fault.
  5. Take the SIM out, wipe it and reseat it, or toggle the eSIM off and on in Settings.

Work out whether it is the internet or just your Wi-Fi

  1. Connect a laptop to the router with a network cable. If the cable works and Wi-Fi does not, the provider is fine and the router or its position is the problem.
  2. Test more than one device. One failing device points to that device.
  3. Turn off any VPN and try again.

T-Mobile outage questions

Is T-Mobile down right now?

The status at the top of this page is updated every few minutes from automated checks of T-Mobile's systems and from visitor reports. Our checks reach T-Mobile's website and sign-in servers, so a local line or mast fault in one neighbourhood shows up first in the report chart rather than in the checks.

How do I check for a T-Mobile outage in my area?

Use the T-Life app, which shows faults for your own address or postcode. Then compare with the reports on this page to see whether other customers are affected.

Why is my T-Mobile internet slow but not down?

Slow speeds with a working connection usually come from Wi-Fi, not the line. Test with a cable first. If the wired speed is also far below your plan, there may be a fault on the line that has not become a full outage yet, so report it.

Can I get a refund for a T-Mobile outage?

There is no federal rule that forces US providers to credit outages, but most will if you ask. Contact T-Mobile after service returns, give the start and end time, and ask for a prorated credit for the days you were without service.

How long do T-Mobile outages usually last?

Most faults are cleared within a few hours. Damage to cables from storms or construction can take a day or more, because a crew has to repair the line by hand.