SignalDip

Is Three down?

Three is up

Our latest checks reached Three without trouble. If it is not working for you, the problem is probably on your side. Try the fixes below.

Report a problem with Three

Three over the last 24 hours

We ran 8 checks in the last 24 hours and 0 failed. Uptime was 100% and the average response took 59 ms. Taller bars mean slower responses.

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23:00 UTCnow

Three problems reported by visitors

No one has reported a Three problem here in the last 24 hours. If you are having trouble, tell us what is going wrong.

23:00 UTC: 000:00 UTC: 001:00 UTC: 002:00 UTC: 003:00 UTC: 004:00 UTC: 005:00 UTC: 006:00 UTC: 007:00 UTC: 008:00 UTC: 009:00 UTC: 010:00 UTC: 011:00 UTC: 012:00 UTC: 013:00 UTC: 014:00 UTC: 015:00 UTC: 016:00 UTC: 017:00 UTC: 018:00 UTC: 019:00 UTC: 020:00 UTC: 021:00 UTC: 022:00 UTC: 0
  1. Home internet0%
  2. Mobile signal or data0%
  3. TV0%
  4. Calls or landline0%
  5. Account or app login0%
What is not working with Three?

Three uptime, last 30 days

100% uptime across the 1 days we have on record.

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2026-09-05today

Three not working? Try this

Three provides wireless home internet and mobile service. Three and Vodafone UK merged in 2025 and share masts in a growing number of areas.

Find out whether Three knows about an outage at your address

  1. Open Three's official outage page (linked below) and enter your address or sign in.
  2. Look at the report chart on this page. A sudden jump in the last hour means other Three customers are affected too.
  3. Ask a neighbour on Three, or check a second device, to see whether the problem is only yours.

Fix Three wireless home internet

  1. Restart the Three 5G Hub: unplug it for 60 seconds, then plug it back in.
  2. Move the gateway near a window on the side of the house facing the nearest tower. One room over can double the signal.
  3. Speeds drop in the evening when the tower is busy. If it is slow only at peak time, that is congestion, not an outage.

No signal or no data on Three

  1. Switch airplane mode on for 10 seconds and off again. This forces the phone to register with the network from scratch.
  2. Restart the phone. If it shows "SOS" or "Emergency calls only", the SIM is not being accepted by the network.
  3. Calls work but data does not? Open Settings, turn mobile data off and on, and check the APN matches the one in Three's help pages.
  4. Try Wi-Fi calling if you have home internet. It keeps calls and texts working during a mast fault.
  5. Take the SIM out, wipe it and reseat it, or toggle the eSIM off and on in Settings.

Work out whether it is the internet or just your Wi-Fi

  1. Connect a laptop to the router with a network cable. If the cable works and Wi-Fi does not, the provider is fine and the router or its position is the problem.
  2. Test more than one device. One failing device points to that device.
  3. Turn off any VPN and try again.

Three outage questions

Is Three down right now?

The status at the top of this page is updated every few minutes from automated checks of Three's systems and from visitor reports. Our checks reach Three's website and sign-in servers, so a local line or mast fault in one neighbourhood shows up first in the report chart rather than in the checks.

How do I check for a Three outage in my area?

Use Three's official outage page, which shows faults for your own address or postcode. Then compare with the reports on this page to see whether other customers are affected.

Why is my Three internet slow but not down?

Slow speeds with a working connection usually come from Wi-Fi, not the line. Test with a cable first. If the wired speed is also far below your plan, there may be a fault on the line that has not become a full outage yet, so report it.

Does Three pay compensation for outages?

Ofcom runs an automatic compensation scheme for broadband and landline. If your provider has signed up and a fault is not fixed two full working days after you report it, you are paid a set daily amount without having to claim. Report the fault to Three as early as you can, because the clock starts from your report.

How long do Three outages usually last?

Most faults are cleared within a few hours. Damage to cables from storms or construction can take a day or more, because a crew has to repair the line by hand.