SignalDip

Is Cricket Wireless down?

Cricket Wireless is up

Our latest checks reached Cricket Wireless without trouble. If it is not working for you, the problem is probably on your side. Try the fixes below.

Report a problem with Cricket Wireless

Cricket Wireless over the last 24 hours

We ran 8 checks in the last 24 hours and 0 failed. Uptime was 100% and the average response took 254 ms. Taller bars mean slower responses.

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23:00 UTCnow

Cricket Wireless problems reported by visitors

No one has reported a Cricket Wireless problem here in the last 24 hours. If you are having trouble, tell us what is going wrong.

23:00 UTC: 000:00 UTC: 001:00 UTC: 002:00 UTC: 003:00 UTC: 004:00 UTC: 005:00 UTC: 006:00 UTC: 007:00 UTC: 008:00 UTC: 009:00 UTC: 010:00 UTC: 011:00 UTC: 012:00 UTC: 013:00 UTC: 014:00 UTC: 015:00 UTC: 016:00 UTC: 017:00 UTC: 018:00 UTC: 019:00 UTC: 020:00 UTC: 021:00 UTC: 022:00 UTC: 0
  1. Home internet0%
  2. Mobile signal or data0%
  3. TV0%
  4. Calls or landline0%
  5. Account or app login0%
What is not working with Cricket Wireless?

Cricket Wireless uptime, last 30 days

100% uptime across the 1 days we have on record.

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2026-09-05today

Cricket Wireless not working? Try this

Cricket Wireless provides mobile service on the AT&T network.

Find out whether Cricket Wireless knows about an outage at your address

  1. Sign in to the myCricket app on mobile data. Known outages for your address are shown on the first screen.
  2. Look at the report chart on this page. A sudden jump in the last hour means other Cricket Wireless customers are affected too.
  3. Cricket Wireless runs on the AT&T network, so also check the AT&T page linked under "Check a related service".

No signal or no data on Cricket Wireless

  1. Switch airplane mode on for 10 seconds and off again. This forces the phone to register with the network from scratch.
  2. Restart the phone. If it shows "SOS" or "Emergency calls only", the SIM is not being accepted by the network.
  3. Calls work but data does not? Open Settings, turn mobile data off and on, and check the APN matches the one in Cricket Wireless's help pages.
  4. Cricket Wireless uses AT&T's masts. If AT&T has an outage in your area, Cricket Wireless will be down as well and resetting your phone will not help.
  5. Take the SIM out, wipe it and reseat it, or toggle the eSIM off and on in Settings.

Work out whether it is the internet or just your Wi-Fi

  1. Try a different app or website. If only one app fails, that app is down, not your provider.
  2. Test more than one device. One failing device points to that device.
  3. Turn off any VPN and try again.

Cricket Wireless outage questions

Is Cricket Wireless down right now?

The status at the top of this page is updated every few minutes from automated checks of Cricket Wireless's systems and from visitor reports. Our checks reach Cricket Wireless's website and sign-in servers, so a local line or mast fault in one neighbourhood shows up first in the report chart rather than in the checks.

How do I check for a Cricket Wireless outage in my area?

Use the myCricket app, which shows faults for your own address or postcode. Then compare with the reports on this page to see whether other customers are affected.

Which network does Cricket Wireless use?

Cricket Wireless runs on the AT&T network. When AT&T has a fault, Cricket Wireless customers in the same area lose service as well.

Can I get a refund for a Cricket Wireless outage?

There is no federal rule that forces US providers to credit outages, but most will if you ask. Contact Cricket Wireless after service returns, give the start and end time, and ask for a prorated credit for the days you were without service.

How long do Cricket Wireless outages usually last?

Most faults are cleared within a few hours. Damage to cables from storms or construction can take a day or more, because a crew has to repair the line by hand.