Is Viasat down?
Viasat is up
Our latest checks reached Viasat without trouble. If it is not working for you, the problem is probably on your side. Try the fixes below.
- Confidence high
- Last check
- Response time 134 ms
- Official status no public feed
- Reports, last 15 min 0
Viasat over the last 24 hours
We ran 8 checks in the last 24 hours and 0 failed. Uptime was 100% and the average response took 135 ms. Taller bars mean slower responses.
23:00 UTCnow
Viasat problems reported by visitors
No one has reported a Viasat problem here in the last 24 hours. If you are having trouble, tell us what is going wrong.
- Home internet0%
- Mobile signal or data0%
- TV0%
- Calls or landline0%
- Account or app login0%
Viasat uptime, last 30 days
100% uptime across the 1 days we have on record.
2026-09-05today
Viasat not working? Try this
Viasat provides satellite internet.
Find out whether Viasat knows about an outage at your address
- Sign in to the My Viasat app on mobile data. Known outages for your address are shown on the first screen.
- Look at the report chart on this page. A sudden jump in the last hour means other Viasat customers are affected too.
- Ask a neighbour on Viasat, or check a second device, to see whether the problem is only yours.
Check your Viasat modem
- Open the My Viasat app and look at the outage or obstruction screen. It tells you whether drops come from the network or from something blocking the dish.
- Heavy rain, wet snow or ice on the dish weakens the signal. Service usually returns when the weather passes.
- Unplug the dish and router from power for 60 seconds, plug them back in and allow up to 15 minutes to reconnect to the satellites.
- Make sure nothing new is in the way, such as tree growth or a moved dish.
Work out whether it is the internet or just your Wi-Fi
- Connect a laptop to the router with a network cable. If the cable works and Wi-Fi does not, the provider is fine and the router or its position is the problem.
- Test more than one device. One failing device points to that device.
- Turn off any VPN and try again.
Official Viasat help
Check a related service
Viasat outage questions
Is Viasat down right now?
The status at the top of this page is updated every few minutes from automated checks of Viasat's systems and from visitor reports. Our checks reach Viasat's website and sign-in servers, so a local line or mast fault in one neighbourhood shows up first in the report chart rather than in the checks.
How do I check for a Viasat outage in my area?
Use the My Viasat app, which shows faults for your own address or postcode. Then compare with the reports on this page to see whether other customers are affected.
Why is my Viasat internet slow but not down?
Slow speeds with a working connection usually come from Wi-Fi, not the line. Test with a cable first. If the wired speed is also far below your plan, there may be a fault on the line that has not become a full outage yet, so report it.
Can I get a refund for a Viasat outage?
There is no federal rule that forces US providers to credit outages, but most will if you ask. Contact Viasat after service returns, give the start and end time, and ask for a prorated credit for the days you were without service.
How long do Viasat outages usually last?
Weather drops last minutes. Network-wide faults are usually cleared within a few hours.